Store Policy
Welcome to Made by Veka! We’re so glad you’re here. Please take a moment to review our store policies before placing your order.
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Processing Time: All orders are handmade and processed within 3–5 business days.
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Shipping Time: Once shipped, delivery typically takes 3–7 business days, depending on your location.
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Shipping Charges: Shipping fees are calculated at checkout based on your delivery address.
Cancellation and Refund Policy
At MadeByVeka, we strive to provide you with the best handmade products and a smooth shopping experience. Please read our cancellation and refund policy carefully before making a purchase.
Order Cancellation
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You may cancel your order within 2 hours of placing it by emailing us at [your email] with your order number.
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Once the order has been processed or shipped, it cannot be cancelled.
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Customized or personalized items cannot be cancelled after confirmation.
Refund Policy -
Refunds are applicable only for defective, damaged, or incorrectly shipped products.
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To request a refund, please contact us within 2 days of delivery with:
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Order number
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Photos of the item and packaging
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Once approved, the refund will be processed to your original payment method within 7–10 business days.
Privacy Policy
We value your privacy and are committed to protecting your personal information.
We collect your name, contact details, and address only to fulfill your order and provide updates.
Your data is never sold or shared with third parties, except with shipping partners for delivery purposes.
Payment information is processed securely via trusted gateways and is not stored by us.
By using our website, you agree to this privacy policy. For any questions, feel free to contact us.
Terms & Conditions
By shopping with us, you agree to the following terms:
All products are handmade and may have slight variations in color or size.
Prices are subject to change without prior notice.
Orders will only be confirmed after successful payment.
We are not responsible for delays caused by courier services.
Personalized items cannot be returned or exchanged unless damaged or incorrect.
By placing an order, you accept our policies on shipping, returns, and privacy.
We appreciate your trust and support!
Payment Methods
- Credit / Debit Cards
- Online Payments only